About Us
A message from the president of Prams Water Shipping Co.Inc
When asked during a marketing seminar as to what was the most important goal of our business, my answer was “to make money”. Many others who had given answers such as customer service, customer satisfaction, customer care, service to the industry, service to the community or product quality etc. burst out laughing, but when they listened to my explanation, they left the seminar with a different vision altogether. The speaker himself was quite amused with my answer but afforded me the opportunity to explain myself. His thinking was that moneymaking should be a secondary goal and it should be a byproduct of good customer relationship etc. Let us face it; all “for profit” organizations are in the business of making money.